Cancellations, Amendments, and Refunds

Cancellation by Customer

– 48-Hour Notice: You may cancel your booking with a full refund if cancellation is requested at least 48 hours prior to the

scheduled tour date.

– Less than 48 Hours: Cancellations made within 48 hours of the tour date may incur a cancellation fee, typically up to

50% of the total booking amount.

– Same-Day Cancellations and No-Shows: No refunds will be issued for cancellations made on the day of the tour or for

participants who do not show up.

Cancellation by Company

We reserve the right to cancel tours due to unforeseen circumstances, such as adverse weather conditions, safety

concerns, or operational issues. In such cases, we will notify you as soon as possible, and you will have the option to

either reschedule or receive a full refund.

Changes and Amendments

If you need to make changes to your booking, such as adjusting the date, time, or number of participants, please contact

us at least 48 hours in advance. Amendments are subject to availability and may incur additional fees.

Cruise Ship Delays or Cancellations

If your cruise ship is delayed or unable to dock, please inform us promptly. We will do our best to accommodate you by

rescheduling your tour if possible or issuing a full refund if rescheduling is not feasible.

Refund Processing

Refunds will be processed within 7–10 business days and will be issued to the original form of payment. Please note that

processing times may vary based on your financial institution.