Welcome to www.Roatan.Fun!

This website is operated by Dot Fun Inc. and offers a variety of tours and excursion booking services in Roatán. By accessing, browsing, or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully as they contain important information regarding your rights and obligations.

Booking and Payment

Booking Process

All bookings made on www.roatan.fun are subject to availability and are only confirmed once payment is received. Bookings can be made through our secure online platform or by contacting us directly. Upon completion, you will receive a confirmation email detailing your tour, payment, and itinerary information. It is your responsibility to review the confirmation for accuracy.

Deposit and Full Payment

Depending on the tour selected, we may require either a deposit or full payment to secure your booking. All prices are quoted in USD unless otherwise specified. You agree to pay any additional charges or fees that may apply, such as taxes, service fees, or gratuities if not included in the tour price.

Payment Methods

We accept all major credit cards and other specified methods of payment as available. Payments are processed securely through a third-party provider, and by completing a transaction, you agree to the charges as specified on your booking page.

Late Bookings

Bookings made within 24 hours of the tour date may be subject to additional fees and limited availability. If your booking is made at short notice, please confirm your reservation by contacting us directly.

Cancellations, Amendments, and Refunds

Cancellation by Customer

• 48-Hour Notice: You may cancel your booking with a full refund if cancellation is requested at least 48 hours prior to the scheduled tour date.
• Less than 48 Hours: Cancellations made within 48 hours of the tour date may incur a cancellation fee, typically up to 50% of the total booking amount.
• Same-Day Cancellations and No-Shows: No refunds will be issued for cancellations made on the day of the tour or for participants who do not show up.

Cancellation by Company

We reserve the right to cancel tours due to unforeseen circumstances, such as adverse weather conditions, safety concerns, or operational issues. In such cases, we will notify you as soon as possible, and you will have the option to either reschedule or receive a full refund.

Changes and Amendments

If you need to make changes to your booking, such as adjusting the date, time, or number of participants, please contact us at least 48 hours in advance. Amendments are subject to availability and may incur additional fees.

Cruise Ship Delays or Cancellations

If your cruise ship is delayed or unable to dock, please inform us promptly. We will do our best to accommodate you by rescheduling your tour if possible or issuing a full refund if rescheduling is not feasible.

Refund Processing

Refunds will be processed within 7–10 business days and will be issued to the original form of payment. Please note that processing times may vary based on your financial institution.

Age, Health, and Safety Requirements

Age Restrictions

Certain tours have age restrictions. For example, ziplining and ATV tours often have minimum age requirements, while other tours may require minors to be accompanied by a responsible adult. Please check each tour description for specific age guidelines.

Health and Physical Fitness

Some excursions may require a certain level of physical fitness or ability. Participants are responsible for assessing their own health and fitness before booking and participating in any activities. By booking a tour, you confirm that you are physically capable of undertaking the activities involved.

Safety Requirements

You agree to adhere to all safety guidelines and instructions provided by guides, operators, and staff. This includes wearing appropriate safety equipment and following local regulations. Failure to comply with safety guidelines may result in termination of your participation without a refund.

Assumption of Risk

Participation in adventure activities carries inherent risks. By booking with us, you acknowledge these risks and voluntarily assume them. We strongly encourage all participants to have personal health and travel insurance.

Personal Conduct and Responsibilities

Personal Belongings

We are not responsible for any loss, theft, or damage to personal belongings. It is advisable to keep valuables secure and to bring only essential items on excursions.

Alcohol and Drug Policy

Consumption of alcohol before or during an excursion may be restricted, depending on the activity. Participants who appear intoxicated may be refused participation without refund. Any drug use is strictly prohibited.

Behavior

We expect all participants to show respect to guides, staff, and fellow participants. Inappropriate, disruptive, or abusive behavior will not be tolerated and may result in termination of the tour without a refund.

Liability and Waiver

Liability Limitation

While we strive to provide safe and enjoyable experiences, www.roatan.fun, its employees, agents, and contractors shall not be liable for any injury, loss, damage, or expense incurred due to any accident, delay, or issue arising from participation in a tour. This includes, but is not limited to, injuries related to physical activities, animal interactions, or use of equipment.

Waiver and Release

By participating in any tour, you release www.roatan.fun from any liability and agree not to hold us responsible for any injuries, losses, or damages incurred during your experience. All participants may be required to sign a waiver prior to commencing certain activities.

Travel Insurance

We highly recommend that all participants purchase travel insurance covering adventure activities, medical expenses, trip cancellations, and any associated travel disruptions.

Privacy and Data Collection

Personal Information

We collect and use personal information, such as name, contact details, and payment information, solely for booking purposes and to provide you with relevant updates. Your information is kept confidential and will not be shared with third parties unless necessary for the provision of services (e.g., for transportation or third-party tour operators).

Security of Data

www.roatan.fun uses secure encryption technologies to protect sensitive data during transactions. However, we cannot guarantee complete security of information shared online, and by using this website, you acknowledge and accept the inherent risks associated with data transmission. For more details, please review our Privacy Policy.

Intellectual Property Rights

All content, images, and material on www.roatan.fun are owned by Dot Fun Inc. or its content providers and are protected by intellectual property laws. Unauthorized reproduction, distribution, or use of content without express permission is prohibited.

Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. All changes will be posted on this page, and it is the responsibility of users to review the terms regularly. Continued use of the website constitutes acceptance of any changes.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Roatán, Honduras. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Honduras.

Contact Information

For questions regarding these Terms and Conditions, or for further assistance with bookings, please contact us at:

Email: info@roatan.fun

Phone: (866) 4-DOT-FUN (866-436-8386)